Send what you have. Get numbers back.

Fair question — so here are the facts. Etic 8's factory is in Lviv, in the far west of Ukraine, roughly 1,000 km from the front line and 50 km from the Polish border. Road logistics into the EU have kept running throughout. And the commercial risk sits with us, not you: milestone payments tied to accepted deliveries, insured door-to-door shipping. You pay for results, not promises.

Both, and we say so openly. Cutting, edging, finishing, assembly and quality control happen at our own factory in Lviv. For overflow or specialised work — solid-wood turning, upholstery, metal frames — we use partner workshops we have audited ourselves. Every order runs under one contract with Etic 8, one project manager and one quality standard; the partner is never your counterparty.

Flexible by design. One-off prototypes, pilot batches of 20-50 units and serial runs are all normal for us. Exact MOQ depends on the product and finish — we state it clearly in the quote.

A sample or prototype: 2-3 weeks. Serial batches: 4-8 weeks depending on volume and finish. Road delivery adds 1-3 days for Central Europe — not the 8-12 weeks of a container from Asia.

DWG, DXF, STEP or PDF are ideal — but a photo with dimensions works too. Our engineers turn whatever you have into production documentation and confirm every detail with you before cutting.

We sign NDAs before you share drawings and manufacture strictly under your brand. Your designs are never reused, never shown in our portfolio and never offered to other clients without written permission.

No. When you bring us a project, your client stays yours: we invoice you or the entity you name, we don't approach your client, and we credit you as the author. Non-circumvention is written into our trade terms.

E1-class boards, plywood, MDF and veneered panels from European suppliers, with hardware and finishes specified per project. Every quote lists the exact materials — so you compare like for like.

Material declarations and test reports from our suppliers come with every order. FSC / PEFC chain-of-custody material is available through certified suppliers on request. For the EU Deforestation Regulation we collect the due-diligence data your importer needs — wood species, origin and supplier documentation — per shipment.

Typical schedule: deposit on order, balance against ready-for-shipment photos or acceptance. Shipping under EXW, FCA, DAP or DDP — your choice. Export documents and the EUR.1 certificate are on us.

One English-speaking project manager from first call to delivery, backed by our in-house engineers. Weekly status updates with photos and video from the floor — you always know where your order is.